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We respect your privacy and hope you respect our policies. Here are our policies for cancellations and payments

POLICIES

THE LOUNGE POLICY

Intoxinating Beauty Lounge strives for all clients to have a safe and great experience during their visit. Please help me to reach these goals by following these requirements. Prior to booking an appointment, it is imperative that you thoroughly read through our policy page.

TREATMENT RESULTS

Please keep in mind, all results vary from person to person depending on skin type, lifestyle, bone structure, age, sun exposure, medications, muscle tone, etc.

BOOKING APPOINTMENTS

A booking deposit payment of $50 is required. Should we not receive payment for the booking at the time of the booking, the booking will be cancelled unless other arrangements have been made. The booking deposit is nonrefundable but will be going towards the remaining balance of your service. A credit card will be put on file to hold your appointment.

VISITORS

Visitors accompanied by patients are allowed in the treatment room during the consultation only. During treatment, the visitors will be kindly asked to wait in the waiting room to ensure uninterrupted attention is given to the patient and procedure. The same guidelines apply to minor children. Please make sure you have proper childcare services arrangements while visiting our office.

CANCELLATIONS & RESCHEDULING

Life can get busy, and things can come up last minute. However, cancellations and no-shows can have an enormous impact on small businesses. We require a minimum of 24-hour notice for all appointment cancellations and changes. We send appointment reminders via email and text messages 24 hours in advance of your appointment and endeavour to confirm your appointment time to avoid cancellation fees.

In the event that you have to cancel/reschedule your appointment, please kindly notify us 24 hours prior to your appointment time to give others a chance to book. If you’re having trouble canceling, please do not hesitate to contact me. I will do my best to meet your scheduling needs. Should you not provide the 24-hour notice, a $50 cancellation fee will be charged.

ARRIVING LATE

You have a 15-minute grace period. If you have not arrived within the grace period, then your time slot is not guaranteed and the appointment will be cancelled, and your deposit will be forfeited unless you’re told otherwise. Treatments take time and should not be rushed. I ask that you please consider traffic or any other variables that may occur. New clients, please arrive 10 minutes prior to completing any paperwork.

POST-TREATMENT FOLLOW UP BOOKING LINK

Must be used for a 2-week follow-up appointment only. Booking at this link must be approved by the provider. Any service appointment booked under the link will be automatically cancelled.  $50 will be added to your next appointment if cancellations within 24 hours or no-shows occurred.

COMPLEMENTARY SERVICE

If the provider offers complementary touch-ups, please follow up in 2 weeks. This offer is not valid if the client misses the window of opportunity and schedules the appointment at a later time (more than 2 weeks).

NO CALLS, NO SHOWS

If you cancel right before your appointment or are a no-show, you will be charged 50% of the service cost for your next appointment. Second-time no-shows will be required to prepay 100%.

GIFT VOUCHERS

Our gift vouchers are valid for six months from the date of purchase and are not redeemable after this time. Our gift certificates may be used on any service or product. We are unable to honor lost or stolen vouchers. Clients who do not show up or cancel their treatment within 24 hours will forfeit of their gift voucher amount.

PAYMENTS

Cash, credit cards (except American Express), Zelle, and Venmo are accepted. If a credit card is used, a 4% credit card fee will be added at the checkout.  Credit cards presented for payment must be issued in the name of the client receiving the services. If another person is paying, we require a written authorization form filled out by the card owner, that includes their ID, type of card, last 4 digits, etc., otherwise, we reserve the right to decline service.

First-time clients are required to prepay 100% of the service prior to the start of the procedure.

REFUNDS

Refunds are only issued for unused deposits with a timely cancellation notice provided. A $10 transaction fee will be applied towards the repayment. Our services are NOT REFUNDABLE. All sales are final.

Thank you for your understanding.

Much Love,

Tamara

HIPAA POLICY

Intoxinating Beauty LLC is committed to respecting our visitors’ privacy and protecting their personal information from misuse or unauthorized disclosure and complying with privacy laws.
 

Intoxinating Beauty LLC values its reputation and aims to maintain high ethical standards in the conduct of our business affairs. Intoxinating Beauty LLC (“us”, “we”, or “our” ;)operates www.intoxinatingbeauty.biz (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


WHAT INFORMATION DO WE COLLECT?
When filling in forms or calling the phone number listed on the website as 
appropriate, you may be asked to enter or provide your name, postcode and, email address and telephone number. We will not collect any information about you without your explicit consent. We will ask for your consent every time we need to collect personal information about you. We will explain in clear simple terms why we want to collect your information and what we will do with it, before seeking your consent, so you are fully informed. You will be given a clear and unambiguous option to opt in to any communications or services we might want to offer you.


All data is collected directly from you, the individual. We do not collect any of your personal data from any other sources. This includes any publicly accessible lists and or data sources, whether in the public domain or if we have a legitimate interest to be able to access those sources legally.

WHAT DO WE USE YOUR INFORMATION FOR
Any of the information we collect from you may be used in one of the following ways:

  • Identify you as a user in our system;

  • Provide you with the Services and complete your transactions;

  • Provide you with customer support;

  • Help understand your needs and tailor the features and content of the services to you;

  • Respond to and, as applicable, fulfill your requests, resolve disputes and/or troubleshoot problems;

  • Send you administrative e-mail notifications, such as security, or support and maintenance advisories;

  • Send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes;

  • Improve the quality and functionality of the services;  

  • Share with our third-party software and services providers in order to facilitate our communications; and

  • Communicate with you about our services.


Any and all data in respect of – ‘What Information Do We Collect?’ is not subject to any automated decision-making. We do not profile you using your data, any actions taken by us or our systems are a direct result of explicit requests or consents you have chosen. There are no foreseeable consequences of any significance in respect of providing the data or being removed from the records, except that we will not be able to contact you.


HOW DO WE PROTECT YOUR INFORMATION?
We will store and process your data following industry best practices and security. We will take all reasonable steps to ensure that there are appropriate arrangements in place that include provisions covering the appropriate secure transfer, handling, and processing of personal information by those entities and third parties.


DO WE USE COOKIES?
Yes. Refer to our Cookie Policy. Visit:  COOKIE POLICY


DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties you personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. Where processing takes place by one of our trusted data processors, we ensure that our contracts with those third parties contain the appropriate GDPR / PIPEDA model clauses and that all our third parties are also compliant with the GDPR, PIPEDA this affords your data the same protection away from our organization, as it does within it.


We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

YOUR RIGHTS AS AN INDIVIDUAL IN RESPECT OF THE DATA WE HOLD
We respect the rights and freedom of individuals and as such, we would like to make you aware of the following.

You have the right to:

  • Request access to your data

  • Request rectification of your data where there are errors or inaccuracies or the data is not current

  • Request that the data we hold be removed entirely from our systems

  • Request us to restrict the processing of your data

  • Object to our processing of your data

  • Request your data in a format that is commonly used/accepted

  • Send your data to another controller

  • Withdraw consent already provided – at any time


You also have the right to complain or withdraw your consent. To exercise your above rights, send a written request to policy@intoxinatingbeauty.biz

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